Quality Management Systems (ISO 9001) from IMS (Northern)
What is a Quality Management System (QMS)?
A quality management systems is a documented management process which, designed in accordance with ISO 9001, provides a mechanism for ensuring good business management. A well planned quality management system is:
- effective
- efficient
- economical
- an aid to continual improvement
Implementation of a quality management system provides a strong framework for other management systems such as environmental or health and safety and development of Integrated Management Systems.
Benefits of quality management systems include:
- potential to make companies more cost effective and efficient
- greater consistency of products and services
- a powerful competitive tool to help businesses grow and prosper
- potential cost savings
Is it Relevant to your Organisation?
Any organisation, regardless of size or function, wishing to implement a formal process for improved efficiency, employee involvement and increased customer satisfaction levels can benefit through implementing the common-sense management approach of ISO 9001.
There is no single reason for implementing a quality management system, often included are:
- customer requirements
- necessary to survive
- good business practice
- customer care
- reduction of external assessments
- marketplace advantage
Why use IMS (Northern) Ltd
IMS Northern will assist you with the development and implementation of your quality management system within a sensible timescale, and without the overburden of unnecessary additional documentation. The nature of documentation will depend upon the nature of your business. ISO 9001 does require a documented Quality Manual and some procedures; however, the amount of documentation you have is essentially your decision.
IMS Northern will strive to ensure that your quality management system will meet the needs of your business with overall improvements.
Training courses available through IMS (Northern) include
- Quality Systems Awareness
- QMS Auditing


